CUSTOMER Forms

    • Warranty begins on the day of installation stated on the WRF.

    • When there is not a WRF on file, Warranty begins on the official ship date shown on your Invoice.

    • To register for Warranty, fill out the form below.

      Warranty Registration Form

  • PEP is happy to assist when you have a question, would like training or if you need service support. Feel free to call or request a consult by filling our the form below.

    Form: Request Service or Support

  • If you need to replenish your Spare Parts Kit, let us know and we will send you a replacement.

    Call our Service Department or Fill out our Spare Parts Order Form below.

    Order Form: Spare Parts Kit

  • To authorize PEP to schedule an Outside Service Provider to remedy your service issue, please fill out the Form below.

    Warranty Repair Authorization

  • We value your feedback and would love to hear about your experience with our products and services. Please take a moment to share your thoughts.

    FORM: Review Your Experience